Legal information — Prizekinetic
This page outlines the legal terms, Australian Consumer Law rights, disclaimers, data handling and dispute processes that apply to Prizekinetic's automotive diagnostic services across Australia.
Last updated: 01 January 2026 • Applies to services provided in Australia. For privacy details see Privacy Policy.
Australian Consumer Law & Statutory Guarantees
Services supplied by Prizekinetic are subject to statutory guarantees under the Australian Consumer Law (ACL). These guarantees cannot be excluded where they apply. They include rights for services to be rendered with due care and skill, fit for specified purpose and completed within a reasonable time.
If you believe a service breaches a statutory guarantee, you may be entitled to a remedy such as re-performance, refund, or compensation for loss or damage under ACL. For guidance contact the ACCC or your state's consumer affairs body.
Limitation of Liability & Disclaimers
Except where statutory guarantees apply and cannot be excluded, Prizekinetic's liability for direct loss arising from our services is limited to the lesser of: (a) the amount paid for the service; or (b) AUD 5,000. We are not liable for indirect, consequential, or economic loss including loss of profits, except to the extent such liability cannot be excluded or limited under Australian law.
Clients are responsible for ensuring their vehicle is safe to operate and for following any recommendations provided. Diagnostic results are based on current vehicle condition and available vehicle data at time of inspection.
Privacy, Data Handling & Retention
We collect personal and vehicle data necessary to provide diagnostics and reports. Our Privacy Policy (link above) explains categories of personal information collected, use, disclosure, storage and access rights under the Privacy Act 1988 (Cth).
Data retention table
| Data type | Retention period | Purpose |
|---|---|---|
| Diagnostic reports | 7 years | Service records & warranty claims |
| Contact details | 7 years | Billing & communication |
| Vehicle identifiers (VIN) | Indefinite | Historical service matching |
Requests for deletion or correction can be made via Contact Us. We will respond in accordance with Australian privacy law.
Intellectual Property & Use of Content
All content on this site, including text, graphics, logos and diagnostic report templates, is protected by copyright and other intellectual property laws and is owned or licensed by Prizekinetic. You may view and print content for personal use only. Any commercial reuse, modification, or distribution without express written permission is prohibited.
Cookies, External Links & Dispute Resolution
We use cookies and similar technologies to operate the site and improve user experience. See our Privacy Policy for full cookie details. External links on this site are provided for convenience; Prizekinetic is not responsible for third-party content or policies.
Disputes: If you have a complaint about our services, please contact us via Contacts. If unresolved, you may escalate to your local state consumer regulator (e.g., NSW Fair Trading) or the Australian Competition & Consumer Commission (ACCC). Jurisdiction: These terms are governed by the laws of the Commonwealth of Australia and the state or territory where the service was supplied.
Detailed Terms — Quick Accordion
Report Samples & Use
Sample report templates and explanatory notes are provided for client reference. Use of reports by third parties (e.g., prospective buyers) is permitted, but Prizekinetic does not accept liability for third-party decisions based solely on a report.
