Privacy Policy

This Privacy Policy explains how Prizekinetic collects, uses, and safeguards personal information in connection with automotive diagnostic services provided in Australia. We handle data in accordance with applicable Australian law, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). Where relevant, alignment with other frameworks such as the General Data Protection Regulation (GDPR) may be considered for visitors from outside Australia.

Information we collect may include contact details (name, email address, phone), booking details (vehicle make, model, registration, location, requested services), diagnostic outputs (fault codes, freeze-frame data, live parameters, technician notes), and transactional records (invoices, payment confirmations). We collect information directly from you when you contact us, request a quote, schedule an appointment, or engage our technicians on site. Limited technical information can be generated automatically through website analytics, which helps us understand performance and improve content.

We use the information to provide services, coordinate appointments, prepare summaries, communicate about findings, issue invoices, and maintain internal records. Diagnostic data is intended to support decision-making about maintenance or repair; it is not medical or legal advice. We aim to retain information only for as long as reasonably required for operational, legal, or accountability purposes. When data is *** longer needed, we take reasonable steps to de-identify or securely delete it.

We may disclose information to trusted service providers who assist with scheduling, secure hosting, communications, or accounting. Where a vehicle owner authorises, we can share relevant findings with a nominated repairer. Disclosures are limited to what is reasonably necessary. We do not sell personal information. If a disclosure outside Australia becomes necessary, we will take steps designed to protect the information in line with this Policy and the APPs.

Security measures are applied to reduce risks of unauthorised access, alteration, or loss. These measures include access controls, staff training, secure configurations, and periodic reviews of systems. While safeguards are maintained with care, *** method can be entirely immune to compromise; we assess incidents promptly and act to mitigate impacts where appropriate.

You may request access to personal information we hold about you and ask for corrections if details are inaccurate, out of date, incomplete, irrelevant, or misleading. Requests can be made using the contact details below. We may ask for information to confirm identity before processing a request. Where a request cannot be fulfilled as asked, we will provide an explanation if permitted by law.

Our website may contain links to internal pages such as Legal and Contacts. When interacting with embedded content (for example, a map), the third party may collect data under its own terms. Please review their policies where applicable.

Cookies and similar technologies can help remember preferences and measure usage. You can manage preferences through your browser. Our on-page cookie notice allows you to accept or decline optional cookies. Essential cookies that enable core functionality may operate regardless of choice.

For enquiries about this Policy or to exercise privacy rights, contact Prizekinetic at Prizekinetic@outlook.com or by phone at + (61) 47 329-58-41. Postal correspondence can be directed to Unit 5, 42 Hunter Street, Newcastle NSW 2300, Australia. We aim to respond within a reasonable timeframe. If you remain concerned, you may contact the Office of the Australian Information Commissioner (OAIC) for guidance about privacy matters.

We may update this Policy to reflect changes in services, practices, or legal requirements. The updated version will be published on this page with a revised effective date. Your continued use of our website or services after an update indicates that you have considered the changes.